ASOS Questions & Answers

Make sure that you know what size you want and the item you want because their return policies are terrible. They will hold your money for 28 days before refunding you even though they have had your purchase that you returned in their hands. This company is unethical I would not buy anything from them.

Yes.

I love their shoes. Measure your feet in centimeters for the best fit and compare it to their size chart and order from there. The shipping is pretty quick; I get things from the UK in a week and I live in Missouri. And they send you a free return label with your items if something doesn't work out

They're customer service is BEYOND unsatisfactory.

Look, as I wrote here I shopped with them many times and I was never disappointed. I don't know where you buy from, but I live in Italy and it doesn't take more than 4-5 working days for them to deliver the package. If you're concerned about the quality, well, it's not really top-notch, but considering the price it's really good (you can't expect Max Mara quality from a shirt you paid 20 euros). As for the fit be careful because those are UK sizes and they are definitely NOT vanity sizing! Meaning: when you read "model pictured wears UK 8" you may think "they're lying, she's clearly a 6" but they're actually not in most cases. I have a body similar to that of most of their models, I ordered size 6 twice and it was a tiny bit small. So size accordingly. All in all I trust them and I like their product. Perfect low-cost site to shop from online.

Placed an order, never arrives in the time frame advertised or you pay for, Also got the wrong sizes, sent them back per their instruction and after 6 emails got an auto generated reply and was called a LIAR! ASOS - WORST CUSTOMER EXPERIENCE EVER

Great shop. Many dresses are similar to the famous luxury brand. Celebrities also wear this brand of dresses. You can also get pretty cheap rimmel make up. Returns are simple and quick, and customer service always gets back fast. I order from this site very frequently and I am never disappointed. Http :// www.fixithere. Net/asos/

Sorry to hear that, I can understand very frustrating situation, but don't worry try to get their contact details and send them massage with your order number, your full name and date as well, hopefully will resolve your issue. Good luck

Hello there, you can go to their website and contact them via email send them massage and hopefully they will reply you and help you in your return, I am from Uk their service is very good here.

Doubt it, I don't think they sell any knock off's. Depending on the print you got, some of them don't have stripes. Hope that helps.