SellYourLaptops Questions & Answers

Question 1

Question:

I haven't got paid and no one seems to be responding to my emails I haven't got paid and no one seems to be responding to my emails

Answer · 2015-07-10T12:42Z

Answer:

You have to keep sending them emails. They do eventually pay out, I think they just get too many orders and don't have the funds to pay as quick as they promise. It's not a good experience but they paid me the full price in the end. If you need the cash ASAP I would use a different company, you might get a little less but these guys do take ages. I wouldn't use them again

By Steve M. over a year old

See more answers (6)

Question 2

Question:

What's their phone number What's their phone number

Answer · 2015-11-10T11:08Z

Hi unfortunately there is no number but I got a quick reply using the email address attached to this site, hope this helps

Question 3

Question:

How do you get in touch with them. sent two emails no answer. How do you get in touch with them. sent two emails no answer.

Answer · 2016-04-07T11:46Z

I can't see anything in the emails, what's your reference number and question?

Question 4

Question:

Really gutted i didn't visit this site before i sent off my laptop to sellyourlaptops. there seems to be a recurring theme here of not sending anybody the promised quoted values for laptops which sort of defeats the point of having the website. my story is the same as every other one on here. order reference: 009630 i accepted the revised quote of £52 on 4/1/2016 and the tracking results on the website are saying 'complete' but i have still not received payment a week and a half later. i sent a message via the 'contact us' page to no avail and am now starting to fear i will never receive promised payment for my laptop. this is very disgusting customer service and i will proceed to take legal action if i do not receive my promised payment. Really gutted i didn't visit this site before i sent off my laptop to sellyourlaptops. there seems to be a recurring theme here of not sending anybody the promised quoted values for laptops which sort of defeats the point of having the website. my story is the same as every other one on here. order reference: 009630 i accepted the revised quote of £52 on 4/1/2016 and the tracking results on the website are saying 'complete' but i have still not received payment a week and a half later. i sent a message via the 'contact us' page to no avail and am now starting to fear i will never receive promised payment for my laptop. this is very disgusting customer service and i will proceed to take legal action if i do not receive my promised payment.

Answer · 2016-01-15T11:55Z

Your order should have been processed on Friday, i am not in the building again until monday but will look into why it hasn't as soon as i am in. As you may have guessed, January is a particular busy time for laptop recycling companies as a great percentage of the population have received new machines for christmas and can only apologise for the delay.

SellYourLaptops Questions & Answers

I haven't got paid and no one seems to be responding to my emails I haven't got paid and no one seems to be responding to my emails

What's their phone number What's their phone number

How do you get in touch with them. sent two emails no answer. How do you get in touch with them. sent two emails no answer.

Hi can i get someone to check when i can expect payment. i have sent several emails and had no response. ref 0009895

I am still awaiting payment after having order checked accepted and completed. when can i expect payment pls.

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