I have posted and sent so many emails about that this company it's unbelievable. I ordered and paid for a coat on Jan 24,2016 and all I keep gettin are what's ur order number, we are on Chinese New Year, it's in process, we are sorry for this and that, it's on hold, we will b shipped in 2-3 days, when r u expecting this item, etc the list goes on and here we r into the middle of mar without any items this company is quick to take the money off ur card but u will have a heck of a time gettin a formal responds or ur paid item in a timely manner!... O and I forgot that when u state anything to this site about u experience they will respond back wit a automatic system responds Everytime sayin the exact samething if u don't believe me just keep readin all the 1 stars that are comin from actual payin customers and not the company's 5 stars ratings this company need to b shut down A. S.A. P!... P. s when they do send a automatic system responds back my order# *******... I will b updating more of their responds back and countless emails for future customer to view as well!
Dear Yolanda,
Thanks for your feedback here and so sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to check for you? Thanks.
If you have any other questions, please feel free to let me know at service@tidestore.com or reviews@tidestore.com.
Have a nice day.
Tidestore Team