I MADE MY FIRST PURCHASE AND THE PRODUCT CAME SO QUICKLY AND WRAPPED REALLY NICE SO I FELT I WAS SAFE. WELL I PLACED A PRE ORDER AND WHEN THE ITEMS CAME THEY WERE NOT AS DESCRIBED. I TRIED TO REACH OUT AND NO PHONE NUMBER JUST EMAIL. I WAS UNABLE TO CREATE AN ACCOUNT AND THEIR SYSTEM WILL NOT ALLOW YOU TO RESET PASSWORD. THEY ONLY OFFER STORE CREDIT BUT HOW CAN YOU USE IT WITH NO ACCOUNT. POOR CUSTOMER SERVICE THEY EVENTUALLY OFFERED CREDIT BACK TO MY CARD UPON RECEIPT OF THE ITEMS. JUST NOTIFIED THAT FED EX SAID THE BUILDING IS ABANDONED. REPORTING TO ATTORNEY GENERAL
Hi Traci,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,