I utilized this service to prepare a resume that I needed in a hurry. I cancelled the service through their website within the trial period, but was still charged the monthly fee. I spoke to Gabriel in customer service who immediately cancelled the service and credited the charge. He was very polite and professional.
While I didn't appreciate the surprise charge, I appreciated the quick resolution.
Hi Tom,
We’re proud to know that Gabriel was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!