- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Been using Orbitz for years. Booked a flight from Tulsa to Orlando. System auto populated JAcksonville to Orlando. One leg was with Spirit Airlines. Spirit's policy is no cancellation refund.
I immediately saw the error right after booking and tried for over 3 hours to get it corrected.
Orbitz isn't allowed by Spirit to cancel. Couldn't get through to Spirit, Orbitz offered to call, but all Spirit would do is issue a voucher good for 60 days, less a $40 change fee. I have no reason to ever fly Spirit, so the voucher is useless. Cost of this error that Orbitz refuses to take responsibility for if $594
To their credit, Orbitz suggested I call a Corporate Rep tomorrow morning. We'll see what they do if anything.
This is my last time booking with Orbitz. Also, stay away from Spirit Airlines!
Thomas C.'s review of Orbitz earned 12 Very Helpful votes
Thomas hasn’t received any thanks yous.
Thomas doesn’t have any fans yet.
Thomas isn’t following anybody yet.
Empty.
