Been using Orbitz for years. booked a flight from Tulsa to Orlando. System auto populated JAcksonville to Orlando. One leg was with Spirit Airlines. Spirit's policy is no cancellation refund.
I immediately saw the error right after booking and tried for over 3 hours to get it corrected.
Orbitz isn't allowed by Spirit to cancel. Couldn't get through to Spirit, Orbitz offered to call, but all Spirit would do is issue a voucher good for 60 days, less a $40 change fee. I have no reason to ever fly Spirit, so the voucher is useless. Cost of this error that Orbitz refuses to take responsibility for if $594
To their credit, Orbitz suggested I call a Corporate Rep tomorrow morning. We'll see what they do if anything.
This is my last time booking with Orbitz. Also, stay away from Spirit Airlines!