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Serena K.

1 Level 1 Contributor
  • 4 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Entertainment, Shopping

Member since November 2017

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4 Reviews by Serena

So Netflix is a huge streaming site as we all know and I am very glad to share an account with a friend of mine, but I honestly think that Netflix asks to much money for the movies and series they own. Yes Stranger Things, Lucifer, Orange is the new Black and many other great Netflix originals are on there, but a lot of movies are not. The fact that you sometimes miss one movie out of a movie trilogy is very annoying. Though understandable I feel like Netflix should just invest in the movies they buy. Don't just buy the last movie that came out, buy the rights to all and leave them on for more than a month.
I never had a problem with Zalando. They always send your orders very quickly. I always get all my orders within a week of ordering
They have a very pretty site and everything, but the products aren't what they tell you. I ordered there on Black Friday and received my order a few days ago. I spotted pretty quickly that even though it was well made. It's a fake. I sent them a mail 2 days later (2 days ago by now) about this and that I want to return the product, but they didn't reply to my request.

I want to have my money back and the correct address I can get the return to before the 2 week period ends but they don't answer that quickly at all.
Farfetch c. – Farfetch Rep
Dear Serena,

Thank you very much for taking the time out to provide us with your feedback. We take reviews such as your very seriously and would like to help resolve this issue as quickly as possible.

As your feedback did not provide order details, we will be sending you a private message that you may reply to at your earliest convenience. If you wish to contact us directly, you may send an email to customeroutreach@farfetch.com.

Once again, we would like to apologize for any inconvenience caused by your shopping experience. If you have any questions or concerns, please do not hesitate to get in touch.

Warm Regards,

Ok so all the beauty products and gadgets are amazing and I don't have anything to say about it. It can get expensive when you go crazy but in general all the items are worth the money you pay for them. They have a lot of products to pick from. One thing that does annoy me sometimes is the fact that Yesstyle always shows products as 'in stock', but after ordering you see that not everything is available and you have to wait a very long time to get all of your products

Tip for consumers: One thing to be a little more careful about is the clothing of the site. They don't really match the description or pictures given to them. Make sure you always check the reviews on the products and keep in mind that it's an Asian product so the size is going to be a bit smaller than usual

Serena Has Earned 5 Votes

Serena K.'s review of Zalando UK earned a Well Said vote

Serena K.'s review of Farfetch earned 3 Very Helpful votes

Serena K.'s review of Zalando UK earned a Very Helpful vote

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