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This company does not care about anything except getting paid. I had an ongoing issues with them and they kept giving me the run around for 4 Months. I asked every question that I could to resolve the issue and I continued to receive the same letter 3 different ways. From one department to the next. I received bad information every time I called. I would not suggest if you are human to use this company. It only works for faceless, heartless, persons or Robots.
Ruth E.'s review of Mr. Cooper earned 57 Very Helpful votes
“In my opinion, this is a criminal identity theft ring HQ in Dallas, TX posing as a loan servicer. Freeze your credit, insist on paper everything and lawyer up! After 6 years, my 850 credit score is garbage thanks to Mr. Cooper Douchebaggery.”
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If I could give it zero stars, I would. I only have one reason for the poor review: they have...
Well Mr Cooper handles insurance claims pay outs terribly. I would of never had my house done if...
