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I will never use freetaxesUsa! The Federal sent my money to free taxes usa and I was only supposed to have $32 dollars tooken from doing my state! I fell on extremely hard times last year in I'm a single mom in my tax money was supposed to save everything we own. At 3am only $1635. 26 was deposited into my account... I'm missing $1238. 74! I called my bank to find out what's going on in they said that your site has keep my money... I need my money and it's horrible that you can't even have a number to get in touch w someone. If I don't receive my Money tomorrow my daughter in I am going to lose everything we own
Rufus P.'s review of FreeTaxUSA earned 7 Very Helpful votes
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I have done my taxes for years on turbo tax. Last 2 yrs I used Free tax USA. Both times delayed...
It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I...
Hi Rufus, I’m sorry for any frustration you may have experienced. If you did not receive all of your refund, it usually means that the IRS adjusted the refund or garnished it to pay a debt of some kind. Usually, you'll see the reason for the adjustment when you check the status of your refund on the IRS website. You can do this by going to www.IRS.gov and clicking on the "Refunds" option. Check the status and you'll see a message about the adjustment of your refund. If you need additional assistance, we are always willing to help, so please reach out to one of our customer support agents by signing in to your account and clicking on the "Contact Support" link.