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Jennie E.

Contributor Level

Total Points
81

1 Review by Jennie

  • FreeTaxUSA

3/25/24

It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I do not know if it was filed or not. They have all of my personal information which I do not like since they aren't responding.

Service
Value
Quality
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Sam S. – FreeTaxUSA Rep

Hi Jennie! I understand your concerns. Customer Support will be happy to help you. You can contact us by signing into your account and sending a message by selecting 'Support' at the top of the page. Customer Support will contact you within 24 hours. You can find the status of your return by going to the 'Final Steps' menu and selecting 'Check Status/Print Tax Return'. You will also be able to print your return from this screen. Please be assured that the information entered in your account is safe. You can view how we keep your information safe at this link: https://www.freetaxusa.com/safe.

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