- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They've somehow decided to send cashiers checks instead of direct deposit, through some 3rd party, although I set my refund for DD (and all of my banking info is correct). A $30 "check reissuance fee" has been taken from my refunds, on top of $40+ they've already taken--and of course I haven't received my refunds although they were posted on 2/22. Absolute scam, this is criminal.
Matt hasn’t received any votes.
Matt hasn’t received any thanks yous.
Matt doesn’t have any fans yet.
Matt isn’t following anybody yet.
Empty.
I have done my taxes for years on turbo tax. Last 2 yrs I used Free tax USA. Both times delayed...
It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I...
Hi Matt. I am sorry for your frustration. It sounds like you chose the option to pay for your state tax preparation using our pay with refund option. There is a fee associated with this as well as a disclosure page stating that if the 3rd party bank is unable to deposit the funds for any reason, they will send you a check for the balance, less the fee of $30 for having to resend. All of this was agreed to when choosing the pay with refund option. I am happy to look into this further if you send us a message with your email address.