Developed in part with a grant from
the National Science Foundation

Member since January 2011

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 317

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Rodrigo




It's been a while that I don't post, but this deserves a post in capital letter: DO NOT BUY on I placed an order on 11/25/2010, and their system recorded two orders, charged twice, and shipped two packages. When I called them, they told me to refuse the package when it was delivered by USPS. That is what I did on 12/07/2010. It's been a month since I refused the package, and several calls to their customer service number, one email sent through their web site (without response after a week), and I haven't received any refund. Except for the last associate I talked to, they did not seem to care a bit about the problem. Most of them say that I should keep waiting, because it can TAKE MONTHS. One of them said that he would talk to the manager and call me back: HE'S NEVER DONE THAT. Now, after a month of following their directions, they will investigate further without any guarantee whatsoever - yes, it's possible that they will never refund.

I think I've been really spoiled by and other companies that care about their customers and forgot about companies like Frys. Frys clearly doesn't care about their customers, provide a horrible experience, and I will definitely recommend all my friends against buying anything from this company.

Rodrigo Has Earned 4 Votes

Rodrigo D.'s review of Fry's earned 4 Very Helpful votes

Rodrigo hasn’t received any thanks yous.

Rodrigo doesn’t have any fans yet.

Rodrigo isn’t following anybody yet.

Similar Reviewers on Sitejabber

Robert W. reviewed Fry's

I've held back on leaving this review hoping I just caught somebody on a bad day, but never fails...

Joe B. reviewed Fry's

I ordered an item online and received conformation and tracking information. Two days later I...