I am a licensed contractor. And I was with TT for over a year. I have had many customers tell me their horror stories about other contractors recommended by TT who were not licensed and did a horrible job. I submitted suggestions after suggestions recommending they clean up their list of non licensed contractors with no results. One week I decided to take a vacation. I put our account on hold for a week. When I got back TT turned off our account and told us it was due to not getting our back ground checked. We have been with TT over a year and did or back ground check when we first signed up, not to mentin I am a California licensed contractor already back ground checked by the state and Feds. I did the back ground check again and they still have my account closed. Try to reach them by phone and they got rid of the numbers to talk with them. You can only send in emails. What a joke. A year of paying their high fees and this is were you end up. Lots of children who think they are god. Thank goodness there are other companies out there.