RippedOff S.

Ordered a few things online from here. A few things I knew I wanted but the store didn't have so I just ordered online and it was easy and shipped pretty quick. A few things I wasn't sure about but ordered anyway and when I got it didn't want it. I just had to take it back to the store and they took it back no questions or hassle. So I would order more stuff online knowing if it didn't fit or look good in my house I wasn't stuck with it or didn't have to pay to ship back or face a nasty sales clerk interrogating me like some other stores. Only thing that was a pain was trying to use a store coupon code online - had to return and rebuy at the store to get the discount to apply but had to buy online because the store didn't stock it - and wasted a lot of time on line to return because they have a special return counter you have to got to - its not just at the regular sales counter. But most of what I get I keep and it beats having to deal with USPS or UPS to try and return something and then pay for it and hope it arrives safely. Plus then I just buy more stuff when I'm there and the people at the return counter give you ideas because they see the stuff that comes back alot and the stuff that never gets returned so you know what doesn't break fast talking to them.

Fast shipping and amazing customer service. Once in awhile you might get someone trying to be wise or not helpful but if you just complain and ask for a supervisor, you will be helped and I don't think they keep bad employees around very much. The prices used to be better & much more competitive but now I think they use a bot and they keep their prices as high as the next guy online so I still have to look for sales and coupons with my local pet food & supply stores and worked out a deal with a local pet food guy to buy some stuff from him regularly at a better deal I get from Chewy. But once inwhile Chewy runs a good sale and its worth it to stock up. I find it most convenient buying big bags of dog chow and cat litter - things that are too heavy to lug home from the store. Even if you pay a little more. As long as you buy everything at once so you spend $50 - it is free shipping and you can mail your manufacturer coupons into them and they will give you a credit for them. Most of the time the food is really fresh too - once in awhile they will send food with a best buy date in only a few months but if you complain they will make sure next time they only send fresh food and not the food with the vitamins and stuff already half depleted. Overall they ship fast, prices are pretty much the same or slightly higher on some things as anywhere else but the convenience, fast ship and mostly responsive customer service makes them a reliable and trustworthy company to do business with. And my pets never run out of anything.

They basically charge people to waste their time on forums when you can just go to city data. Com or purse forum.com or goodreads and chat with like minded people for free. I paid for a membership and went to a library book sale to find lightweight books and audio books to exchange on the site because shipping is expensive and most of my books are heavy and I don't really want to part with and audio books are 2 credits. Each book you exchange gives you a credit which you can use to order a book for "free" and the audios are 2 credits. So after I got my stock of books and audios and went through my personal collection of books I was will to get rid of and that I could ship at the cheapest rate - I listed them. People swamped me like they'd been in prison without access to reading material for a decade. So after I shipped all my books out - I wound up being in the hole $20 for a membership fee - plus they charge you an administrative fee to PAY the membership fee - seems almost like a fraud to me - I was now about $100 out in shipping costs plus the $20 or so I spent buying the books to exchange. I used the USPS with tracking because you can print the labels from PBS - but they don't give you much of a discount - a free swap here and there - but CHARGE you like 55 cents to PRINT the label you just bought from them. LOL. A rip off all around. So my "free" book exchange cost me like $5 a book already. I felt like an idiot when I realized I could have just sold them on Ebay or donated them and BOUGHT what I wanted there or on half.com or any number of other book sites like bubs books or even exchange on bookmooch. So now I'm ready to get my expensive and hard earned "free exchanges" except most of what I wanted they didn't have, or there was a waiting list with like 100 people in front of me or I would request it and find out the person is not even active on the site anymore and never bothered to unlist their inventory. SO if I wanted the books - I had to buy on betterworldbooks or where ever else I could find. Worse is that I made a comment on one of the forums about feeling ripped off and the arrogant people who run the site suspended my account - LOL. They wouldn't let me use my earned credits. I had to promise them I would "be nice and not talk bad" like I was a scolded child before they let me sign on again. I just used up my credits buying crap books as fast as I could before they got mad at me again for some ridiculous reason. They are arrogant and think nobody will ever sue them or close them down. And you get nothing unless you are a lonely old lady who likes to play games online then you pay for the company in the chat rooms but has nothing to do with PBS or books. LOL

I don't find the website that easy to use when you are looking for something specific and trying to figure out who to buy from. Ebay is much easier to know who the seller is and be able to check them out and communicate with them before buying. Amazon is mostly just find it and buy it - it takes a lot of tracking to ask about an item or check into the seller if you can even figure out who the seller is. I like to just buy directly from Amazon and I only buy products I am already familiar with so I know what to expect. Amazon return is easy but if you return for anything other than broken product, you will have to pay the return shipping so it isn't a place you want to try new products out like pet food or buy clothes you aren't sure the size of for that manufacturer unless you don't care about paying to return something. Unless you are prime which I wouldn't know about, shipping can take a long time for certain things. I've had to wait a few days even before my item shipped, as though Amazon was trying to order it to sell to me after I bought it, but they tell you right up front it will be a few days before it ships & then when it does ship, it gets to you fast. The prices are high. I find a lot of things cheaper elsewhere but if you only like to shop in the same place and don't have time to shop around for better prices - you can pretty much find what you want in Amazon as long as it is still manufactured and sold. Otherwise you have to rely on Ebay for hard to find or out of production items & hope someone is selling theirs or stocked up and has some to spare. The thing I use Amazon for the most is product reviews. Whether I am buying from Amazon or not, I never make a big purchase and sometimes don't make a small purchase without first seeing if their are any Amazon reviews. I figure some of them are fakes and self serving but trust the majority of them because you have to have an Amazon account to review & they also show the verified purchasers. Anyhow whether you like or not its a massive online force that isn't going anywhere.

Tradesy got all this investor money claiming it was a site for women in the USA to have a place to resell their clothes they outgrew and things from around the house. As soon as they got investor money, they allowed international sales and sellers and bought out other companies with investor money to fill up the site with mass produced items from huge sellers and threw the "average housewife" type seller under the boss. The whole mission of the platform changed. Then they DOUBLED the amount they charged for commission and forced sellers to raise prices. Buyers who buy on Tradesy are idiots because everything is now way overpriced. Then they figured out that all the returns they took to resale was becoming their own inventory they couldn't unload fast enough. So now they basically told sellers nothing under $50 that will compete with us getting rid of our own rejects - by increasing the commission again to $7.50 under $50 - so normal pants, shirts etc sellers had under $20 were basically now about 50% commission. If that isn't bad enough, now Tradesy decides they can't be bothered at all with the 99% of shoppers who can't afford $4000 bags and $1000 shoes - they want to discourage anybody selling anything under $50 so they made everything under $50 FINAL SALE. Once the current inventory is gone - there won't be anything fresh. Finally Tradesy is not upholding its seller agreement by taking returns of expensive items but is now finding all sorts of reasons not to let the seller keep their money claiming not as described. If something is gently used then you shouldn't have to describe every little flaw - gently used means there's going to be flaws. Even in flawless items Tradesy says undescribed flaw and sends back to the seller now -but the seller is getting a perfect item back and Tradesy isn't reselling it anymore which was their whole platform and seller agreement. Look at all the complaints now on purse forum. Com. Getting worse then Ebay. Plus they let some people sell items that they remove from other people - they don't even know half the time what their own policy allows to be sold and the youngster you talk to in customer service and security keep giving different answers. I hope the investors can pull their money out because this website took a very, very bad turn over the past few months and whoever is making decisions needs to be sent packing.