R C.

If you value your package being delivered or honest attempts to make the deliveries, then do not trust these clowns with your package. They mark their tracking site for customers to see where the package is as, "delivery attempted", when they never knock on your door or rang the door bell. This company can not be trusted with your parcels, and companies should not use them at all. They are incompetent at best and extremely dishonest about the trying to deliver packages. I am now in the process of trying to get my money back from the seller who I bought the goods from since this company will never be able to complete the delivery. I feel sorry for the seller as they tried to find the cheapest way to get the package delivered and save the customer some money. But they should have just went with UPS or FedEx to deliver the product.

I recently purchased a jersey from this company. The photo's looked good and the price was reasonable. I had no idea that the jersey was coming all the way from china and was poorly made. It also took over a month do get to me, which means that the jersey was not in stock, but had to be made before it could be shipped. Don't be like me and assume that people are being honest when they say the jersey is in stock and ready for shipment. Many of these websites are now waiting for you to place an order, before they send the request off to their Chinese manufacturers to make the jersey. Which means the in stock on their website is a lie and they know it when they take your order. Do yourself a favor and just go to a dealer and buy the jersey. You will get a real jersey and not have to go thru the wait for a fake one.

I recently went to Sam's Club like I have for many years at the Roseville, California location to purchase some items. I picked up my items and then went threw the checkout line and handed my receipt to the employee at the exit area. That is when he noticed that the checker had not rung up all the items in my cart. So he referred me to what was suppose to be customer service (which Sam's club has none of!) I told the lady working there that there was an error and that I needed the items refunded and the all the items to be rung up again. So, she tells me that she can only ring up the two items that were not on my receipt. I told her to refund the total order and she refused at first but did it. Then she walked away after the refund and refused to ring my items back up until I told her it needed to be done. She finally completed the transaction and I asked for the manager and she called her up.
I explained the situation to the manager and she nodded her head and then said, 'So what's the problem, you have your items correct"? I told her that her employees have not manners nor do they care about the customers. She stood there looking at me with a blank look. So I told her that I was going to write this up online and let everyone know how Sam's club treats their customers. To which she replied, "Super"!
This is the kind of service that you will receive at the Sam's Club in Roseville, California and I recommend that you do not do business with them if you can avoid it. They do not have good employees working there and the they could care less about their customers or how they treat them. They want your money and for you to get the hell out of their store. Sam's club has lost a customer for life!

So, after they sent the wrong item out the first time, they finally contacted me and told me not to worry they would make it right and send the correct item out. So, I wait and received the same incorrect item I received the first time. They did not pay attention to my first post or even look at the order to see what the correct item was, they just grabbed something off the shelf and threw it in a bag and shipped it. Not even looking at the item description to make sure they got the correct item. Men's Concepts Sport Black San Francisco Giants Slide Knit Bed Pants is what I ordered you idiots! Not men's knit boxers which is a lesser prices item and is fraud for charging me more for a higher priced item and sending an item of lesser value! I am not sure who if anyone knows how to do their job at this moron company. And forget talking to anyone and the chat never works! Go somewhere else and buy from a vendor who knows how to fulfill orders correctly!