My account was hacked in Coinbase some weeks ago and they did not provide any help whatsoever! Incredible... All my funds were taken from my account and these guys won't take any kind of responsibility. What I have done so far to retrieve my funds and force Coinbase to take responsibility:
Reported to IC3 (FBI): https://www.ic3.gov/Home/FileComplaint
Reported to the FTC: https://reportfraud.ftc.gov/#/assistant
Reported to SEC (Securities Exchange and Commission): https://www.sec.gov/oiea/Complaint.html
Reported to CFTC (Commodity Futures Trading Commission): https://forms.cftc.gov/Forms/Complaint/Screen1
Reported to CFPB (Consumer Financial Protection Bureau): https://www.consumerfinance.gov/complaint
Filed a complaint with the Office of the Attorney General (Washington in my case): https://www.atg.wa.gov/file-complaint
Sought legal assistance, found crypto solicitors that can help to freeze the stolen funds and retrieve them (this was the best firm I could find): https://www.cryptolegal.uk
Coinbase is a JOKE, I can't really understand how a company that implements such horrible security protocols can actually be listed in NASDAQ, they should take full responsibility for this hack! Shame on them!