Nichole L.

I love their products. I love that they consistently have free shipping on orders over $50, that's a good number to work with on their stuff.
They have the best face care. Hands down. It's always on time. Always correct. And the samples always keep me in trying something new.
So awesome.

I started buying from them on-line when I lived in an area without a close Lane Bryant. Their sizes can run across the board with consistency so it makes it easy.
90% of my experiences have been perfect. The occasional wrong item ( last time they couldn't give me what I ordered :( as they were out of stock after I received the incorrect item).
But otherwise. Pretty awesome.

I've no experience in receiving anything in the mail from them. But I've used their site numerous times to pre-order for store pick-up. Generally this is seamless. Once or twice. I've had the whole, no one knows where the item is scenario. But overall. Good.

I've been a Prime member for years. Anytime anything is ever less than stellar, they find a way to take care of it. Love Love Love Amazon

I'm a big fan of trying something multiple times before putting my judgment out there. First two times were ok. Took too long. As all reviewers say. But everything was right. Delivery fees. Woooo. Way too high in some cases. One time, I just didn't notice the fee til I cashed out. Blamed myself for not paying attention, but then thought. $7 to deliver locally? What the...?
So this time. Looked at all fees BEFORE I ordered. Picked Buffalo Wild Wings. I was craving wings. The fee was just $2.99. I order. As I'm cashing out it bumps up to $3.99. I go to their contact source. They say it's $2.99+. Ok. Sure. But I only live 1.7 miles away. I ask how something UNDER two miles could possibly legitimize a bump. He said. I'm sorry. I can't help you.
What is up with this company? This is robbery. I will never order from them again.

And oh yeah. Said they were out for delivery at 9:15. Showed up at 10:05. It took nearly an hour for someone to get my food 1.7 miles.
What a rip.
I will only order from people who deliver their own food from now on.
That or someone who does something like GrubHub, but doesn't find lots of ways to steal from you and make you wait a ridiculously long time for something I could walk to faster. Honestly. F this place, forever. Save your money.