Neil C.

I have used WR for a few years but no more after 4 transactions in the last fortnight, I had to chase up every transaction and usually had to wait 30-40 minutes on hold before talking to a call taker with a prepared script, no explanations for delays with second last transaction, took the money out over 49 hours ago, when I queried the delays it suddenly became a review, I emailed all the information then they claimed not to have received it, sent again, more delays. Finally got an email this morning at 9am saying that review is completed and funds will be released, that was 4 hours ago and 49 hours since the money came out of my bank. I am cancelling my account and would suggest using a reliable money sender that doesn't tell lies and actually listens to their customers.