Horrible site from the start I have been doing nothing except fighting with them trying to get my money back. If its not the monthly charges that you cant get refunded ...its the trying to getmoney back for returns. Also they do not honour sales that are advertised. I ordered a few pairs that were supposed to be on sale at $20 a pair and was charged full price for them. They wont refund my money only give me store credit and I dont want to buy anything from them!!!!