Bought all available dog training on 1 day sale, Introductory Puppy training through Canine Good Citizen certification. After 1 class trainer fired. No replacement trainer provided. No trainer made available for over 3 months. Store offered 2 alternative training sites. Each one was 40 minutes from my home, which was unacceptable travel time, gas and car wear and tear! Money was returned, but I was cheated out of all the half price training I should have received. Caused huge delay in getting my dog training started! I will never go back to that store! They were unresponsive and disrespectful!