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I will never order from them again! I bought something I loved last year and it took 6 months to get it. They don't mind taking your money and then telling you they are out of stock. So, you think I would have learned the first time. Nope... I tried again and now I'm getting the same song and dance after a month.
* Rosegal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Nancy M.'s review of Rosegal earned a Very Helpful vote
Nancy hasn’t received any thanks yous.
Nancy doesn’t have any fans yet.
Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Nancy M.,
We are sorry that you are experiencing issues.
Please note that each item has it's processing time displayed clearly on the web page.
We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment.
Most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.
For more, please check on https://www.rosegal.com/shipping/
The total time it will take to receive your order will be the processing time plus the shipping time.
We have contacted you via our Support Center. Please reply to us there.
Many thanks,
Rosegal Customer Service