Nadine R.

We ordered a manual wheelchair recently for my husband's use. When it didn't arrive on time, we checked with Ms. July-Barcelo who discovered it had been sent to a different state. She assisted us in getting the chair here. Unfortunately, it was the wrong chair. We decided to return the chair and order another model. Again, Ms. July-Barcelo was very helpful to us. The new chair is just right and we're very appreciative of Ms. Barcelo's efforts in our behalf. In total, more than 20 communications passed between Ms. Barcelo and us. She really went the extra mile for us and deserves recognition. The Romneys