Rick V.

Beware, do not order anything from this company. I tried to insure I was ordering the correct part (X-Hinge Assembly for a Breezy wheel chair) by calling the company because the description is not clear when there are multiple versions of the same part. No clarification notes were to be found. The people answering were clueless and appeared to be operating out of their house with babies crying and dogs barking. I provided them with the best information I could find and was told they would get back to me. They never did get back to me. Since I needed the part right away I went ahead and ordered the closest match to the parts list which consisted of a dimension that was apparently referring to the seat width. Again no clarification of what the dimensions were, and customer service didn't have a clue. Also, it was not clear that one order was for the entire wheel chair, not one cross Hinge assembly piece. So I ordered two thinking the part number was for one piece. When I received the order, I got twice as much as needed, and the parts were too short, and flimsy looking. I tried to return the parts to reorder a larger part, but they said there were no returns for parts. I looked all over their website at the point of placing the order and could not find the no return policy. DO NOT DO BUSINESS WITH THIS COMPANY! SALES PEOPLE ARE UNINFORMED, RETURN POLICY IS TERRIBLE, THEY DO NOT WANT TO WORK WITH CUSTOMERS.