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It was easy to shop on ghe site but hard to order the right size.
I saw the dress and I wanted it for an event.
It was perfect for an event I will be attending.
Bought Dallas Cowboys slippers and after 5 days they busted on the side of the right slipper. I contacted customer service and Atul wanted to send me a shipping label and wanted me to return the item to a shipper company despite Coronavirus restrictions in place. I requested a label for UPS to pick up the package from my door but Atul refused to do that. I explained the COVID 19 restrictions but that didnt matter to Atul now I have damaged slippers and NO refund.
Monique P.'s review of Fanatics earned 4 Very Helpful votes
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Hello Monique, thank you for your feedback! I am very sorry that the item was defective. Our number one concern is customer satisfaction. You have up to 90 days to contact of a defective or damaged items. Our company hopes that with this pandemic everybody can get back to normality. When you are no longer restricted, you can have the packaged dropped off at any local post office or FedEx store. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian