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I purchased a cordless phone, when I received it. I came to find out it was refurbished. Okay I do not mind that it is refurbished however when I want to return it. They are saying I have to pay shipping again. I already paid 75.00 to have it shipped to Hawaii now I have to pay shipping to return it and lose all of that money plus a 15% restocking fee. All because I threw away the original box. WOW what a rip off. I will never purchase from them again.
Monica S.'s review of FactoryOutletStore.com earned 6 Very Helpful votes
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