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Brad D.

Colorado USA

Contributor Level

Total Points
80

1 Review by Brad

  • FactoryOutletStore.com

2/14/24

This website sent me a used phone instead of a new one that wasn't compatible with my phone system. Then delayed repeatedly until I was out of their return policy time and wouldn't help me as I was out of the return policy time.

Tip for consumers:
When I called customer service, I was hung up on multiple times. When I got replies via email, I was delayed multiple times and asked to send pictures multiple times and them told to call them. They delayed long enough to push it out of the return policy. I just wanted the correct phone.

Products used:
I bought Panasonic TGA950B

Service
Value
Shipping
Returns
Quality

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