I sympathize with the recent negative reviews. First, they basically block any negative feedback you post. Three times I modified my review and each time it was rejected for not meeting the guidelines. Their online customer service reps are rude and unhelpful. When I informed Anna, a senior customer care representative that their site is only allows for positive reviews to be posted, she replied with a snarky remark. Screenshot is enclosed of her bogus explanation. It is obvious that their main objective IS to help unscrupulous attorneys save face. I agree wholeheartedly with one reviewer that stated that we cannot file formal complaints with the regulatory board. If you file a complaint, the attorney can sue you for slander or defamation if you post your experience online. Avvo is not a reliable platform to find a reputable attorney.
The Schiller Kessler Group
My fiancé and I used this firm when we got into a car accident. Our case manager was rude and incompetent. Poor communication and representation overall. Our attorney only cared about settling quickly and collecting his attorney fee. We have used law firms in the past and this was by far the worst experience. We have tried to share our experience on Google but the firm continues to flag and delete our reviews to save face.