I think my review title says it all. I recently created four magazines on Blurb and am highly disappointed on a number of levels.
1. No customer service. My highly experience design team was having an issue uploading to Blurb so we sent out a simple request to customer service and all we got in response was an automated reply which was of no help. Thankfully we were able to resolved one of the issues ourselves but we we not able to resolve the e-book version and Blurb never replied to us. Ever...
2. Horrible! I mean horrible color. None of the colors matched when printed.
3. Ridiculously overpriced for such a poor product and zero customer service.
My company is looking for an alternative print-on-demand source. Does anyone know of a good one?
Hi Michael - My apologies that you did not receive a reply from us. We do respond to all emails sent to our Help Center. It is possible that something went wrong in the receipt of the email. We can certainly look into the color issues for you. Please send an email via https://support.blurb.com/ and include pictures of the printed magazine(s) showing the issues and we will get back to you asap. Best regards ~ Jessica K.