I knew about them automatically renewing your monthly subscription without notifying, so I made sure to cancel before the end of my one month subscription.
Besides that, there are real problems with this site. It's very confusing for users. There are too many choices with links all over, so that one feels like they are entering a warren. I can never remember where I've seen anything.
They categorize the job postings too broadly, like 'New York, NY', so if you are looking for a job in your immediate vicinity, you can't tell where potential clients are. They should have posters include their zip code as part of the posting process, otherwise you are sending cover letters to people you might not want to work for. Many of the part time jobs are only for a couple of hours, such as a quick visit to check on an animal. In that case, you wouldn't want to have to travel far to get to them. Yet you don't where they are unless you write them (and I write nice personalized intro letters), and they contact you back. That is both a huge waste of my time, and the poster's.
If you apply for a job via your computer and the poster responds, the site doesn't automatically send you an email letting you know, so you have to login every day and check. That should be fixed.
It's cumbersome to reply to a potential client via text. Care.com doesn't let you exchange contact information directly, supposedly to protect the individuals, but you can end up playing phone tag and never reach someone because the call has to go through care.com.
That being said, I did get some interviews, but nothing was the right fit. Getting interviewed is a big deal though, and that's why the 3 stars. FYI: Care.com DOES alert you that there are people trying to scam users and to be hypervigilant about this. Unfortunately this is not care.com's fault but a rampant scourge of the time we are living in.