n A.

I actually liked this dating site and was a paid subscriber for nearly 4 years. I mostly used it like an online crossword puzzle, basically I just answered all the dating questions and gave funny explanations to amuse myself. I only had brief conversations(small talk) with a few women and I wasn't seriously trying to make anything happen. Then last year I met someone on there and we clicked immediately and started dating briefly. She broke up with me suddenly to go back to her ex-boyfriend and I wished her well. I saw her back on the site several months later and we started dating again. This time she started having wild mood swings and paranoid jealous rages. After she cooled down one of the times she informed me that she was schizophrenic and would have persecutorial delusions of me being this cheating type and any little thing I say or do might trigger the delusions. One of the things I had done to trigger her delusions was I had forgotten to disable my OKCupid account when we started dating. This seemed pretty reasonable to me, so I disabled my account in front of her and even offered to show her my brief conversations with other women. I tried to continue dating her despite her mental health issues, but all this same crazy stuff kept coming up over and over in a short span of time and we eventually broke up. So afterwards I decided to go see what was happening on OKCupid.

When I tried to login I kept getting this message that "Were having technical difficulties, try again later". At first I thought I may have forgotten my password and I tried to do a password reset. I never got a response. Finally, I found this really cheesy technical support form that you can send into them that they mention may or may not get a response. After 2 days I did get the following email back from them:

"Hello,
You were reported for harassing users.
We have reviewed your account history and you have been blacklisted for behavior that violates our Terms of Service. Your account and photos have been removed from public view.
We don't issue refunds for accounts that were banned for TOS violations. This was clarified in the Terms and Conditions you agreed to when you joined the site. Here is a link to our Terms and Conditions statement, in case you'd like to review it: https://www.okcupid.com/legal/terms
If you've subscribed with the App Store: Unfortunately, iTunes does not permit us to cancel subscriptions or issue refunds for iTunes payments. Please contact them directly, or follow these instructions to cancel your ongoing subscription: http://support.apple.com/kb/HT4098?viewlocale=en_US&locale=en_US
We consider this matter resolved.

Sincerely,
Morgan"

So apparently I was harassing someone from my completely inactive account. I got no warning, no suspension, no reason other than them saying "You were reported for harassing users". I can only assume that the girl I had been previously dating had reported me for harassment in one of her jealous rages. This is something I definitely think a dating site should take seriously, but they should at least have some kind of proof that the accused person is actually doing something. Or was at least active on their site.

If you would have asked me to review them several weeks ago, I would have given them a very high rating. Unfortunately this is a very unacceptable way to treat any customer. If I would have bothered to read any of the reviews on this site, the BBB, and other similar consumer review/protection publications I would never have given them any money and might not have even signed up for the free service. I hope I save some of you the frustration.

They have made me a victim of harassment in the name of protecting people from harassment.
I consider this matter resolved.