Worst company ever! Never been more disgusted. I spent so much time, effort and money creating beautiful hampers for staff interstate and clients. Parcels picked up on 8th December, it is now boxing day and 4 of the parcels are still in transit (3; are local and 1 is 5 hours from here) the parcels would be completely ruined by now. Customer service is a joke, if they really cared they'd pick up a phone and do something about it instead of taking 5 days to reply via email due to high demand. Never, ever, ever again. So angry. Who knows when the hampers will show up, they still can't answer that.