Lydia B.

In 2019-21 I purchased a lot from BR. I bought a new wardrobe. If I liked the item I purchased several in all the colors mostly on sale, I also returned probably half of what I ordered because of poor quality control or wrong sizing. I also have a pile to sell on the online market sites. So for a year I didn't buy anything. Last year I bought expensive jumpsuits on final sale suitable for garden work and some ill fitting tops and sweaters that went back. And two pairs of jeans that are enormous that I'm stuck with. Recently I saw my favorite pants on sale. They were $60 still but considerably marked down and not final sale. I ordered 5 pairs, one in each color l, knowing that they weren't all going to fit. Two were too small and too short! I kept three. One pair seemed to pucker a little on one leg but I told myself they were just a little tight and would stretch. So I put them on this morning and one leg seemed a little tight. I took them off and carefully tried to determine if they were in fact cut wrong. I'm in a hurry to go, pants seem fine, just being silly. Put them on cut the tags off and go. I get in the car and sit down and sure enough the right pant leg feels tighter and was cut wrong. You can see it when I'm sitting. When I get home I'm taking them off and sending them back. This is the Banana Republic reality as I know it today. By the way, this will be the first article of clothing that I will return after wearing. I have to note that I have received many pieces of on sale clothing from them that reeked of perfume and had obviously been worn and even shaved. Customer service didn't care when I complained. I should also say something about the prices as others have mentioned. They seem to have doubled. Sales aren't as good and there are too many expensive final sale items. I have had enough and this is my last purchase.

This review is about the business model of Poshmark. I recently watched some YouTube videos of people who sell on Poshmark giving expert advice on how to source items to resell and what and how to price. So basically they run around to all of the thrift stores and consignment stores, buy up anything good, and raise the price by at least double and then again to cover the PM fee and shipping discount.
I had a $10 skirt listed that I had already paid 2x for on PM and just wanted it gone. Someone offered me $7. I would have made $4 plus I would have had to pack and mail it. I went to the offerer's page and she had a large store with items priced triple what I was asking for this skirt. I think my item was going to be repriced and resold. As an experienced Posher she would have known what my profit margin was. I called her out on it and her response was that it was a business economy and nothing personal.
The point of this is that anyone who buys their clothing second hand and hopes to find something good at a reasonable price has to compete with the greedy resellers. I now understand why a jacket that may be $12 at the goodwill is $40 on Poshmark.
The business model has changed from a way to sell your unwanted clothing and purchase mistakes to a whole army of resellers making sure no one gets a bargain. I'm not saying you still can't find a deal but I wonder how long that is going to last.
In addition, if you happen to receive an item mis-sized, damaged, or misrepresented, good luck trying to return it. Sellers will fight tooth and nail to not get an item back. Unless you can provide proof you are stuck with it. There are no consequences for sellers who misrepresent because there is no rating system that anyone but the seller sees. The only consequence is they may get the item back. If you try to resell it on Poshmark you will have to price it double just to break even. Your mistakes will get expensive.
This is my take as someone who has been buying and selling on Poshmark for several years now. I have a pile of expensive unwanted shoes and clothing that I will have to sell at a loss to get rid of and it will still not be a bargain for a buyer.

We have been with this company for about five years because we bought phones for a good price and then had to wait until we could port. A cheap iPhone is not worth the horrible customer service! I could write pages about my experiences, but today I tried to call my husband and his phone was dead.
He lost his debit card a few weeks ago and got a new one so they couldn't charge him the $35.00. Off it goes. Emergency be damned. Do not use this company if you want to keep your sanity!

I have wasted so much time on the Nordstrom Rack site. I take my time shopping for what I really want because I know that once I have ordered something and I change my mind, sending it back is a hassle and it takes forever to get the money back, Today I had three pairs of shoes in my cart. I was trying to decide if I needed all three pairs and also their free shipping starts after you spend $89.00. Back and forth checking sizes, materials, etc. so as not to make an error. Last year I purchased jackets that were a name brand. One was final sale and had some isuues but I wear it, and the other had defective stitches on the arm right where you could see an imperfect repair, too large (I went by their recommendation) but mostly really cheap looking. I was really surprised at how low quality the item was. I thought I was getting a bargain but not so much. I did not return it.

So, a pair of boots disappeared from my cart. I went back to put them into my cart because I really wanted them, and they were gone. No more!
This has happened many times before and I thought I would give them another chance. I don't want to shop hurriedly before someone grabs my stuff and buys it from under me. There are so many sites that have quality, and great prices, and sales. Goodbye Rack(et)!

I made my first RealReal purchase. I spent days on the web site and decided to test first. I purchased a pair of Aquatalia knee high black boots that were supposed to be in good condition for $90.00 less my first credit less another discount for $61.00. So excited. Too good to be true. I went back to look at them again and noticed they looked different. As in two different boots. After all who checks that when looking at boot pictures. I emailed them right away about this and then again shortly after the first to see if I could order a different pair. I got no response except for the usual shipping and returns policy Q&A. And then the email that they were shipped. They arrived today. We filmed the unboxing. They are beautiful boots and I would be thrilled with either pair. However, they are different boots. Someone photographed these, put them in a box, and someone else shipped them. Wow!
I am so unhappy. Unhappy with the total lack of customer service, and also that I have these beautiful boots that are worthless.
Also, I could mention that someone called me about consigning. I said I want to see what my order looked like before I would consign and I thought she was calling about the two different boots emails (silly me) so I told her about the photo and she said I hope you get what you ordered, and abruptly hung up, which I thought was incredibly rude.