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Loretta G.

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1 Review by Loretta

The Honest Company

  • The Honest Company

“Charged me for items I didn't receive”
5/19/20

I ordered some items at honest.com. They had been damaged in shipping and the items never made it to my house. A month after I ordered the items I had to let them know my package was damaged and the tracking number showed that it was never delivered. They did issue a refund but not for the whole $35 I paid. They only refunded $28. I guess I have to pay for THEIR package being damaged. Normally I would say this company is ok, but this is not very good customer service.

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