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I have bought a couple of things I've been satisfied with, as well as for the price, realizing shipping is sort of the price u pay having nothing to do with what u are. Getting... but GIVE ME A BREAK some of the prices AND SHIPPING are SO JACKED. And then you see the item listed again even though someone has supposedly bought it. I find it really implausible THAT many people have abandon their treasures. Virtually no details about so many items. Kind of mostly a racket I think...
Tip for consumers:
i know they do good, but also bs as well, and they are GIVEN all this stuff, so give me a break already
Products used:
an adorable lamp! but not sunglasses, sunglasses, hoodie, leggings, not worth the return shipping $ for the couple of $ back after their ridiculous $
I have been asking rite aid if they could PLEASE MAKE THE ONLINE WEEKLY FLYER CAPABLE OF BEING ENLARGED. After filling out the virtually impossible customer service form (questions all lumped up? Check it out, it's AWFUL) all I ever get is a form letter back. I try to open a chat, "YOUR CHAT HAS BEEN CLOSED DUE TO NO AVAILABLE AGENT", REALLY? NO QUE? I live somewhere where the post office is so F'd up we don't reliably get flyers (sometimes not til the next week! Sometimes the mail truck comes twice in a day! Or on a Sunday!?)
One more thing, WHEN U R GOOGLING WHY YOUR PHARMACY (name, not location) SUCKS YOU SHOULDNT BE GETTING PORN SUGGESTIONS FROM GOOGLE!
Tip for consumers:
DONT BOTHER/BE PREPARED
Products used:
NONE BC I COULDNT SEE WHAT WAS ON SALE (very tiny online flyer u can't enlarge!)
I had never used Iherb before, but a bff uses them all the time. I found sugar free ZOLLY POPS on a fantastic sale there, put tog a big order, payed via PayPal, got a confirmation email from both PayPal and Iherb confirming my order, and I. Then, nothing. Looked to see when my order wld be on its way, no order. No PayPal payment. Emailed them, they said they weren't sure what happened, but would look into it and get back to me, and NADA. Freaking sucks b those pops are expensive and awesome. Won't ever find a sale. Like that again I don't think. SO! NO THANKS Iherb!
Tip for consumers:
don't hold your breath. though I have a bf who uses them all the time. know ppl tend to leave neg reviews, and jot positive ones, so trying my best to be diplomatic here!
Products used:
NONE BC ORDER FOR SOME REASON GOT DROPPED FOR SOME REASON AND THEY LOOKED INTO IT (OR NOT FOR ALL I KNOW!) AMD NEVER. EMAILED. ME. BACK. AS PROMISED. : (
* iHerb attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I use(d) vitacost, bc I take about $250 of supplements a month, and on a fixed income, yikes! Their prices made/ke it possible for me to use what I need, and try other possible less expensive alternatives, and new to me products that may work a wonder or two. I haven't had ANY problem with customer service (other than the generic form response letter being sent a couple times, but that's par the course, not reading customers letters), I even had an order that was accidentally doubled (their site, not me!) and was resolved w no issue. BUT THEIR WEBSITE SUUUUUCKS! It loads slowly, jerks around, boxes to tap in the wrong spots so u add and delete things w. Out even trying, they often say something is in stock when it isn't (for months), to go back a page, so. Sometimes u tap back arrow, sometimes the arrow up top... and a litany of other issues w the site. Honestly miss being able to order from there, but the last time took me 8 hrs to do a 2hr order, LAST STRAW.
Tip for consumers:
SO much selection, but DON'T TRUST THE SEARCH OR FILTERS!!!!! part of what takes so long is the only way to find what u r looking for is to find the catagory in the drop down menu, bc if u search for sugar free by typing that in, doesn't work at all... even still, check the product details, or better yet using the images. see now why I can't order from them anymore?? far too aggravating.
Products used:
some of their brand of my usual supplements, and some others I take just for a way better price, and new stuff is never heard of! lotions, snacks, etc
Lena C.'s review of iHerb earned a Very Helpful vote
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Dear Valued Customer,
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