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Love the product quality - easy to find items
Noracora
Brylane Homes continually puts ads with promo codes that do not work and when you call customer service they cannot help whatsoever. They say they don't have the item for that promo. I have the ad right in my hand. This happens all the time. I will no longer EVER order anything from this company. Customer Service tries to get you to order from the price without the promo code. Scam company. Wanted snowman pathway lights. Online had for $34.99 ship 9.99. Promo code did not work. Expiration of ad was 01/02/2022. Just received this Sunday and went to order 5 days later.
Tip for consumers:
Stay away and customer service is worthless.
Products used:
I didn't use any product because they would not honor the promo code they had in their ad that they just had in this Sunday's paper.
Said 0% chance of rain and have now been in a torrential downpour for more than an hour and doesn't look like it will let up any time soon. This isn't the first time - in fact more often than not. Wish I got paid big bucks to just "guess" at the weather and when I'm wrong just blame on whatever. Any other job, you'd be fired!
I have a fraudulent charge on my bank card. Cannot "chat" or contact any kind of customer service to find out who made this charge. Have canceled through my bank but still would like some answer to how this charge was made on my card! Do NOT deal with this company!
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We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.