Kevin G.

I ordered studio lighting and three used professional cameras from them. I asked them to take one back so I could buy a different one. The model I purchased has an issue with my lenses. Sadly I was a couple weeks outside there return period. My business, at this point, is part time. So, it took me a while to figure this out.

All they offered was a trade in that would take me to the cleaners. Greedy company that does not care about it's customers. Shop elsewhere!

I spent 3 days looking for the perfect Jewelry Armoire for my wife for our 30th anniversary. I ordered it August 22nd. The projected delivery date was the 31st which is one day after our anniversary. No problem! I arrived home on the 25th and there is a box in my driveway. My wife arrives home only a couple minutes behind me and has to help me move it. The surprise is blown. Ok -- I can handle that. The problem is it is not what I ordered. It is nearly twice as expensive as what I ordered. Now my wife has to settle for what I ordered after seeing this really nice item. I saved them several hundred dollars by being honest. They ruined my surprise and gave me 30 dollars off my order. This was my second order with Wayfair. Not sure I will try this again.

I ordered something for my wife last week. On Monday of this week they emailed me for order verification. No problem I understand the need for that. It is Thursday and I have not received a shipping notice or tracking. I call and the item is coming from a vendor and they have no earthly idea when it will ship! So, now I have to go buy my wife something else so she will have something for the special day. What a disappointment! Never again! My first order went well. This one is a nightmare and the gentlemen I spoke with could not have cared less! Never again!