June T.

I've gotten a number of warnings that the pages I was trying to visit were a "known dangerous webpage". All the pages that I got this warning on are either companies I trust and have done business with, or links supplied by those companies (e.g. To surveys). I have a hard time believing this many legitimate businesses somehow have malware or are doing business with companies that have malware, plus none of my other malware detection software ever identifies a threat with them. So I decided to see how many complaints there are of Norton false positives - as it turns out, A LOT. Not just a lot of false positives, but a lot of people complaining about how hard it is for them, once their company has been tagged by Norton, to get any kind of response to get untagged. Seems like not only are these pages not actually "known" (only "suspected", and wrongly suspected, at that) to be "dangerous", but Norton is screwing with legitimate businesses by scaring away their customers (albeit probably out of incompetence rather than malice.)

Having been warned about the constant stream of up-selling, I was careful to click No Thanks to everything. Annoying, but not as deceptive as it sounded from some of the reviews.

As someone who's too lazy to sell stuff myself and take it to the post office, I thought this would be a great way to get rid of some very nice (and unworn) designer items from my closet. Seemed to go well at first: they came to my house, took many items and sent me an email receipt with photos. (For a company that supposedly deals with "vintage", they don't seem at all familiar with certain vintage labels. To them, "vintage" apparently just means "2nd hand but not old". But okay, I guess I have to figure out what to do about the remaining items myself.)

Then the problems start. They say you can check your items online before they are made available and ask for them back if you aren't happy with the pricing, but they will lower them to bargain basement prices without telling you, and then you make next to nothing on the sale. Suit jackets were separated from the skirts, and when I called and asked them to sell them together, there was a HUUGE delay because they claimed they couldn't figure out which pieces went together and asked ME to tell them which "item numbers" were paired, but since they hadn't uploaded pictures yet, I couldn't tell. (I only gave them 2 suits and 1 jacket, so I don't see how hard this could be, especially considering the person who came to my house took pictures of each suit, with the jacket paired with the skirt.) Then they asked me for photos of the paired items, so I sent them their own photos back. Sheesh. A month later, some of the items still weren't available on the website, but they had somehow sold one of the suit skirts, separate from the jacket, against my express wishes. Another skirt was photographed all wrinkled, even though I had given it to them completely unwrinkled. A brand new, unused wallet was described as "light wear inside" (but the outside is somehow pristine? C'mon!) A brand new, with tags, tweed jacket was described as "light pilling all over". No, that would be the texture of the tweed, not "pilling". Jeez, they don't even know what pilling is.

I'll probably just wait and see if they can sell my remaining items (especially now that they've already sold one suit skirt) but I certainly won't be using them again.

I thought the idea of TaskRabbit was to make your life easier - subcontract out the tasks you don't want to do. But what happens instead is that you replace the task you didn't want to do with a HUGE HASSLE in dealing with TaskRabbit, and sometimes you end up doing the task you didn't want to do because you run out of time to find a TaskRabbit.
I used TaskRabbit on-and-off for a few years. In the early years, I loved them. Then they changed the process (and changed it again) and it has never even approached "okay" since then. All the "taskers" I've used have been between "adequate" and "great" (although I've heard horror stories), but I've also had multiple tasks canceled because the assigned tasker didn't want to do it, and sometimes I spent more time on TaskRabbit trying to get someone to clean my house than if I would've just cleaned the house myself!
The platform is horrible: taskers hate it, clients hate it... I have no idea for whose convenience any of this is designed.
Their customer service is unimpressive. After reading other reviews, I feel lucky that they even responded to complaints. I had one rep who was, um, not very bright, as she thought a $10 credit that was issued months *before* the task I was complaining about, was actually the $15 credit I had been promised. Yes, they have credited me multiple times for tasks that were overcharged, or just such an omnishambles that they felt they had to make it up to me. Again, judging from the other reviews, I'm the lucky one, in that I even got a credit for my fiascos. Still, I've decided that it's not worth the hassle of dealing with TaskRabbit - I'd rather just do my task myself, or take my chances with Craigslist.