Thumbnail of user jesses171

Jesse S.

Contributor Level

Total Points
82

1 Review by Jesse

  • Trip.com

12/2/19

I booked a flight with them from Bangkok to Toronto. 24 hours before my flight they cancel it. I call to ask for my options they tell me I only have two options wait 4 days for another flight or wait 10 business days to get a refund. I ask the rep Jessica how she would feel if someone gave me those options and this disrespectful woman told me if she was me she wouldnt be travelling with no money! I have money its not the point who cancels someones flight 24 hours before and gives them a refund in 10 business days with no compensation, im sure Im not the only one who sees thatsnot right! Wth

Jesse Has Earned 2 Votes

Jesse S.'s review of Trip.com earned 2 Very Helpful votes

Jesse hasn’t received any thanks yous.

Jesse doesn’t have any fans yet.

Jesse isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user martyb347
4/25/24

For a trip.com and Hilton. Went to my room to this hotel in Port st Lucie, the person next door...

Thumbnail of user victorc887
4/21/24

The customer service team is pathetic, hypocrite people. Until now, they keep jogging my refund...