I've reviewed this site around Oct. Last year and I've given it 3 stars because all of my 3 orders had no problem except they edited my review for one item which I find very dishonest. Anyways, I've bought a Plush Twilight Turtle Night Light (Pink) for my niece recently because the price is irresistible. From 1,000 pesos down to 250+ pesos something. My niece received the order just fine. In less than a week, the item started messing up. The sound stopped working and the lights started fading. Since I got it cheap, I did not want to go through the hassle of returning it but would just like to leave a bad review in which their stupid website won't allow me to! I have tried many times until I had to contact their customer service who always told me to clear my cookies and cache! I have already done that many times. Then, I was told to use another browser and so did I. Still it didn't work! After waiting and still not being resolved despite being told to that they would fix it, I tried leaving a review using their app. It was still a failure because my comment do not appear. It was only showing the 1 star rating I left. Very irritating! If they can't fix their website alone, I don't know what kind of service to expect from them on more important matter!