We’re in this together! Stay safe with our COVID-19 guide

View
×

Jen R.

1 Level 1 Contributor
  • 3 Reviews
  • 17 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Shopping, Computers & Technology

Member since October 2014

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    682

Review Distribution

3 Reviews by Jen

1/21/15

I've booked on Ebookers several times (Int'l flights, hotel, train) and I've never had any problem at all. There are no hidden charges and the price I see on the page is the price I had to pay. The confirmation of my bookings were sent to my email promptly. I love them more now because of the loyalty bonus scheme which all adds up. All in all, I can't fault it.

10/14/14

I've only had one transaction on this site so far even though I check this often for deals. My last transaction went okay and my sister received the watch I purchased for her. There was just a little bit of issue when delivering the package because even if I filled up the form where to send it to, instead of writing my sister's name on it as the receiver, they wrote my name instead! The delivery guy had a hard time looking for the house because no one knew me in that place of course. The package was stuck for a few days at LBC before they managed to contact my sister about it.

10/10/14

I've reviewed this site around Oct. Last year and I've given it 3 stars because all of my 3 orders had no problem except they edited my review for one item which I find very dishonest. Anyways, I've bought a Plush Twilight Turtle Night Light (Pink) for my niece recently because the price is irresistible. From 1,000 pesos down to 250+ pesos something. My niece received the order just fine. In less than a week, the item started messing up. The sound stopped working and the lights started fading. Since I got it cheap, I did not want to go through the hassle of returning it but would just like to leave a bad review in which their stupid website won't allow me to! I have tried many times until I had to contact their customer service who always told me to clear my cookies and cache! I have already done that many times. Then, I was told to use another browser and so did I. Still it didn't work! After waiting and still not being resolved despite being told to that they would fix it, I tried leaving a review using their app. It was still a failure because my comment do not appear. It was only showing the 1 star rating I left. Very irritating! If they can't fix their website alone, I don't know what kind of service to expect from them on more important matter!

Service
Value
Shipping
Quality

Jen Has Earned 17 Votes

Jen R.'s review of Lazada earned 16 Very Helpful votes

Jen R.'s review of CashCashPinoy earned a Very Helpful vote

Jen hasn’t received any thanks yous.

Jen doesn’t have any fans yet.

Jen isn’t following anybody yet.

Similar Reviewers on Sitejabber

rishik21
7/23/20

The customer service at Ebookers has been amazing, regular contact via email, quick online chat,...

davidm483
7/25/16

I booked an eight night stay for Amsterdam with E-bookers for a recent July holiday. The booking...