Jaeda G.

I ordered medicine from local walgreens for my sick child. I have no car and in a state I'm not originally from. Ordering was easy...10 min before the delivery was due the driver canceled my order... no explanation, and for any reason the driver can cancel. I literally had three items on order.

So I wasted almost an hour waiting for medicine that would never come. Contacted customer service and their resolution was to give the driver a bad rating. NOT RELIABLE

I had my phone about 3 months before one drop while seated in a chair cracked the back. I pay $15 a month for insurance with this company and made a claim. After being with ATT for YEARS this is my ONLY claim. The only problem with this phone is a small crack on the back and easily fixable. THE COMPANY decides they'll send me another phone but I have to pay $250 deductible in addition to paying the monthly insurance. Ok that's reasonable.
What is not reasonable is for them to send me a used phone. I would much rather get my phone repaired and save the hassle of Data transfer, password recovery, and re-downloading everything that didn't cross over.
What made this worse is every time i called asurion for a label to send the broken device back, the phone mysteriously hangs up, no chat feature available, att tells me to drop the phone at a store which was inaccurate and finally on my ONLY off day from work I call them just to get a rep who emails me the return QR code that doesn't open. Here we are almost a month and in limbo

Chose to use the chat feature on BJ website...alhough Stevie was polite, by the end of our chat I did NOT feel confident that my package, is actually enroute to meva week after I orderd it!
I feel Stevie danced around my questions. I told her FedEx informed me that they don't have my package yet. After a week only the shipping label was created. Stevie told me the package left their facility that's all she could tell me. I asked her to clarify that she says it's not with them, FedEx says they dont have it so it could be anywhere? Her response? LET ME KNOW IF THERES ANYTHING ELSE I CAN HELP YOU WITH? We can start by processing my refund.

I feel regretful that I made a purchase on the BJ site especially when I can't even track my package or at least have an estimate of when my package was shipped, when I may receive it or ensure I haven't been scammed. Stevie did not make me feel reassured at all! I was left with the feeling of she has no clue where my package is and then she sent an (ok bye) type of response.

My gut told me not to order from this site. If I had read these reviews sooner I wouldn't have!

This site allows sellers to BAIT AND SWITCH.
I found an item for sale@ $79.
I purchased the item. Received communication that the item was shipped. A few hours later received notification that the seller (Jewellsdesigns) cancelled my item. I returned to the site and noticed the seller (Jewellsdesigns) relisted the item for $106.
I messaged the seller AGAIN stating how she cancelled my order and increased the price. She stated it was "listed wrong"
I purchased the item AGAIN...
According to mercari the seller has 3 days to ship items that are purchased. On day three my item still was not shipped out. I contacted mercari and made a complaint... a few hours later the seller CANCELLED MY PURCHASE AGAIN. Of course she relisted the item at $150.00.
Mercari stated they would refund my money but that does not change the fact that their sellers are allowed to bait and switch prices AFTER a purchase is made. Plus wasted my time.