After posting my reviews, Richard from Hayneedle's Escalation team contacted me, had the trucking company contact me and set up delivery, and also contacted Affirm to advise them the merchandise was being returned and to start the refund process. I appreciate the concern finally, just wish this could have been done to begin with. Nothing so dufficult just right. Thank you Richard
That is wonderful to hear, thank you so much for allowing us to assist you.