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Heather M.

1 Level 1 Contributor
  • 4 Reviews
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Experience: Computers & Technology, Food & Drink, Pets & Animals

Member since May 2020

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4 Reviews by Heather


Let Me just say that best But Customer Service is a joke. First I don't get the Item I ordered because imbecile in the Warehouse didn't get My Item I ordered for My Friends Birthday in the dang Package. Then on top of that I had to call over 40 times within a 2 day period because Incompetent useless Non American Representatives not answering the phone properly or doing anything to help Me out other then make Me more mad by wasting My time and lying to Me and putting Me in hold for over 30 mins and still not getting anywhere. Best Buy Owes Me over 400 Dollars and I am now taking action against the Company for not refunding Me for an Item I never got. They will wish they had never messed with Me by the time I have Everyone I know including Myself leave tons of long and detailed negative reviews all over the internet and file conplaints with BBB and CRA and get My bank and Lawyer involved.


Let Me first say that Cox Cable has been one problem after another. There is always an outage going on in where you t effects the Internet & Cable etc. The "Reset" feature on n the App and Website not having the "Reset Equipment" option working for any of the Cable Boxes for a month now and I just get "RESET UNSUCCESSFUL" I have been calling 8 weeks in a row and getting one excuse after another. It's an obvious software issue no one with Cox is fixing. PLEASE FIX THE "RESET EQUIPMENT" OPTION FOR THE WEBSITE AND APP FOR THE CABLE BOXES)


The Customer Service is completely useless because if You have any order issues You won't get a refund or replacement and end up having to open a dispute with Ur Bank and leaving Negative reviews all over the Internet and god forbid if You have to make another Account using a different email because You accidentally forgot the email and password to previous Account and they just Disable the new One or they will disable the original one when You have only had 1 order issue etc. Unless You want to go through hell with incompetent nothings I would steer clear.


Instacart is literally a waste of time and a headache if You even bother with the incompetent nothings, if the Shoppers are not messing an Order up in some way You get crappy Customer Service when You try to get help with a Refund for wrong and missing Items or if You just plainly get Someone else's order and not Ur own which all the above happens a lot to the Customers just trying to get their Groceries delivered. The Trust and Safely Team is unbelievable how they just lock You out of nowhere from Your Account and ask You to verify Info on Id or License and Bank Card etc which they should not be asking for because for one its none of their Business and they need to respect Others Privacy, I am majorly against Instacart now and will do anything I can to make sure they loose as many Customers as possible and eventually get shut down because they don't deserve to have a Company that treats others like garbage off the Street. Smdh

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