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Ordered bedroom suit on Aug 16th, today after 3rd scheduled delivery appointment we still have no furniture. One time they pulled up, started to unload and then reloaded and left... never even knocked on our door. Today I lost it, went off on multiple people and eventually just cancelled my order. This was by far the worst experience I have ever had with any retailer. I will never be back. They are most incompetent retailer from a supply chain and logistics standpoint that have ever come across.
Buyer beware, don't let their brand recognition fool you.
Heather L.'s review of Pottery Barn Teen earned 2 Very Helpful votes
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