GRANT A.

I have used depop for 3 years now. I have been scammed numerous times, and lost money every single time. Depop does not have customer service or support. They will email you only to say there is nothing they can do, not matter what the problem is! Even if they AGREE that you were wronged, you are 100% S. O. L.
Buyers and sellers scam you with INCREDIBLE EASE. If you don't pay with paypal, you will lose MASSIVE AMOUNTS OF MONEY.
Customer support is NON EXISTENT. All they know how to do is say "sorry there's nothing we can do!"
They play favoritism HARDCORE with their older accounts. I have only been put on the explore page twice in three years, I take amazing photos, and I've sold over 300 items. But still, I am never featured on the explore page. If I could, I would warn EVERY depop seller to stay away. They do not care about you at all.

I have only been a member of mercari for a week. My first item sold gets returned to me, and I am not told why, or if I will be getting my refund for the cost of shipping. I try contacting customer service, but all they have is their support page on the app. They don't answer emails. It is now 9:30 A. M on a Friday, and they are not answering the PHONE? WHY ARE THEY NOT AVAILABLE? This app is JUST AS BAD AS DEPOP