I used to buy all my kids clothes from here but in recent times I have found they have become more expensive but the quality hasn't improved. Delivery charges and times are ok but I rarely purchase clothes anymore from them, the women's clothes are expensive and often shapeless.
I also used to do all my online grocery shopping with Asda but again I have switched to another online store since the delivery service was lacking. I was getting late deliveries with no apology, items were often out of stock and the substitutes given were completely useless or food was sent that was due to expire in around 48hr. My last time using them my delivery didn't arrive at all, I kept calling but you can only get through to a South African call centre who can't do anything, I then had to wait for a refund as I had the driver lying saying he had tried to deliver but I hadn't been in, then they tried saying it had been delivered and back and forth etc. it was ridiculous. I haven't used them since.
Dear, i am really sorry for the problem, and beg your forgiveness. Could you please kindly provide your order number and item number to sales@dreelink.com? then we will check the problem for you, and give you a solution.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Phoebe
Customer Service Department