We attempted to sell our home without a real estate agent using zillow.com. It was a mess from the start and one of the biggest real estate mistakes that we ever made. The information entered by the company was often incorrect and untimely posted. At a critical time, zillow delayed the listing for over a week with no explanation. Communication offered by the company was nearly non-existent and extremely inadequate. After numerous attempts of entering our contact information, prospective buyers were forced to come in person to our home and make an appointment for showings by knocking on our door, sometimes very early in the morning. When we finally received a response from a zillow employee, he indicated that "the system was having problems" with no remedy. Having lost precious time with a major financial transaction, perhaps the biggest of our lives, we were forced to list our home by another means. To this day, the final "sales price" of our home posted by zillow (without any input from us) is incorrect by $40,000. When I attempt to obtain real estate information from the zillow site now, the map feature, which is critical to my needs, doesn't function at all. In general, I find the website extremely user unfriendly to both sellers and buyers.