I have never in my life I've ever seen or been to a company that has been in business all this time and still they and still they do not care about the customer or do they care about their products they promised you on their internet as you order that it will leave the building within 2 to 3 days that you should receive it within 10 to 15 days but all this is not true I place my order a month later I have not received my order I called them and they were very nonchalant about the whole thing they wanted to cancel the order right away and act like nothing happened but I would not have that I needed to purchase this white cane for my blind friend who needs this before Christmas I explain that to them they seem willing to work with me the words SEEM to them it is just another word in the dictionary only it means nothing I give them no stars truly but they force you to give you one I am so sorry to say this I am also a nurse and I work in the medical field with lots a home-care patients require a lot of their items but if you need it now I advise you to walk into the nearest medical store place your order there and you can get your things monthly it is such a shame that Allegro will treat their customers where 90% of them are probably disabled or not feeling well post-surgery non surgery but it truly is a shame remember human beings should always be first before the bottom line I would love to say thank you but sorry cannot do that with a clear conscience if you need your thing from Allegro now please do not call them but if you're willing to wait a month or three then go ahead and give them a call love always the consumer