Ordered over two weeks ago Rapid Antigen test you have not sent it, No excuse I live in the next suburb! Want a refund! If you can't send then Refund people's money!
We sincerely apologise if you have not received your order.
Staffing issues involving the recent code red and the latest spike of COVID cases resulting in a code brown in healthcare have caused some problems in getting orders out to our customers. During these times, trucking companies have had experienced staffing issues causing numerous delays in shipping orders and stock. We have been working around the clock tracking these problematic orders down while more recent orders have had fewer issues.
We would love to rectify and resolve your issue as your rating is exponentially affecting our reputation as a business. So please send us an email at customercare@platinumhealthsupply.com.au or call us at 03 6407 7001 and we will make sure your issue will be resolved.
Hi Enza,
We sincerely apologise if you have not received your order.
Staffing issues involving the recent code red and the latest spike of COVID cases resulting in a code brown in healthcare have caused some problems in getting orders out to our customers. During these times, trucking companies have had experienced staffing issues causing numerous delays in shipping orders and stock. We have been working around the clock tracking these problematic orders down while more recent orders have had fewer issues.
We would love to rectify and resolve your issue as your rating is exponentially affecting our reputation as a business. So please send us an email at customercare@platinumhealthsupply.com.au or call us at 03 6407 7001 and we will make sure your issue will be resolved.
Thank you for your patience.