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3 Reviews by D

27.3K Views
6/1/20
• Updated review

Just a last update - filter arrived.
So just one last note that makes one shake their head.
Amazon e-mailed - "you'll be happy to know that your package has 'been' shipped and see your tracking number"
Yup item was shipped - 42 hours after the e-mail saying it had 'been' shipped!
What a joke...
Use Amazon at your own risk and know that they care squat about customer service...

UPDATE
5/25/20
• Previous review

Ok re the automotive air filter I order on May 8th 2020 that stated 5 in stock only to be informed back ordered and would be pretty much a month to get.
Well to make up for this "error" Amazon stated that when the back order was ready to ship that they would expedite its shipping. Well I got an email today saying it's been shipped and YUP they have been true to their word - NOT - sent Post 7-10 days shipping - how on earth did this guy that owns Amazon stay in business? I was told I would get the item overnight not a week to ten days. What a JOKE of a company...

Beware of Listings
5/19/20
• Previous review

Beware of Amazon listings! Ordered a simple air filter for a car - amazon claimed 5 in stock - that was May 8th and it still hasn't shipped as of today 11 days later. When first asked what's up they blamed c-19. Fine ok - but - that song only fits so long and 11 days is way past the time limit on it. Then I was told the parts is - yup - back ordered and thus the delay. Yet when I relook up the part on Amazon it show "Only 3 Left" and when I point this out to Amazon - oh well the web-site is wrong and should be fixed - but not fixed as of tonight. Now I am told it will be June 2nd before I get the filter that I paid for on May the 8th. A month to get something they said was 'In Stock'. On the lighter side this was my first order from Amazon just to give their service a try - what do you think my opinion is so far? I can just imagine what a hassle it would be to cancel and try to get the funds back on the credit card. Not worth the few bucks less - won't deal with again...

6/1/20

""Customers should anticipate delays as important safety measures, including physical distancing, means it takes longer to process heavy parcel volumes. Please track your item. Our call centres have no further information.""
This is what you will find on the C-Post Tracking page - milking the C-19 issue.
Canada Post isn't alone in doing this but the Corporation is sure taking full advantage.
Like many C-Post now has the luxury of working with a lot less costs as a result of less staffing levels - plus they get to reduce service and say "oh it's C-19" - yet C-Post still has the same rates being charged for the reduced service and cash in hiding behind C-19. If it used to take 3 days it now takes 2 weeks for the same monies paid - and you get 'well it's C-19' if you call them on it.
Canada Post has had plenty of time to work around the C-19 issue and have a system in place to maintain service - but why would they when they have C-19 the hide behind & profit more while customers get less...

4/24/20

Red flags go up when an auto parts supplier isn't interested in customer service just sales. Customer service is the backbone of an auto parts business. These guys likely won't be around long...

D Has Earned 4 Votes

D T.'s review of Canada Post CA earned 2 Very Helpful votes

D T.'s review of Amazon earned 2 Very Helpful votes

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