""Customers should anticipate delays as important safety measures, including physical distancing, means it takes longer to process heavy parcel volumes. Please track your item. Our call centres have no further information.""
This is what you will find on the C-Post Tracking page - milking the C-19 issue.
Canada Post isn't alone in doing this but the Corporation is sure taking full advantage.
Like many C-Post now has the luxury of working with a lot less costs as a result of less staffing levels - plus they get to reduce service and say "oh it's C-19" - yet C-Post still has the same rates being charged for the reduced service and cash in hiding behind C-19. If it used to take 3 days it now takes 2 weeks for the same monies paid - and you get 'well it's C-19' if you call them on it.
Canada Post has had plenty of time to work around the C-19 issue and have a system in place to maintain service - but why would they when they have C-19 the hide behind & profit more while customers get less...