Thumbnail of user denisec994

Denise C.

2
Level 2 Contributor
Kentucky

Contributor Level

Total Points
514

About Me

Travel allot, experience with doctors, hospitals and stores, experience with many nursing homes and assisted living places, over course of 21 years..

How I Can Help

Hospital care, the worst nursing homes in Lexington. Stores.

Interests

Animals, beauty, fashion.

5 Reviews by Denise

  • Morningpoint

2/13/24
• Updated review

I'm surprised the memory care side does not have any inspections. It is filthy and dirty.
The people they hire are pitiful, don't stay.
They don't even follow an " activities" calendar! Always an excuse. It's mainly for families to " think" their loved one staying active.
They're making a killing in money off of people, and never deliver what they advertise.
Place is dirty too. They don't want you to know that, so they have a lot of machines spraying out room freshener all over building so that you don't know how dirty it is. That's cheaper to do that than to hire someone clean.
You'll hate it here.
I would have to be there sometimes 2 and 3 times a day, it got so bad that I found so many things wrong and called it to their attention that they refuse to let me back into visit my mother because I was finding ants, poop on the floor, pee on the floor, grease and dirt hanging from the registers, people sitting in urinated pants, they didn't care that I was always bringing these things to their attention. So I was no longer allowed back there because I was taking photographs. Another lady whose mother was there, actually called the health department when she saw ants all over the tables. I've moved my mother to Preston Greens. What a tremendous difference. So clean,
Warm food and They were allowed to go outside and listen to live beautiful music amongst the birds and the flowers. They are stuck inside at Morning Point, never, ever taken outside because they did not have enough people working they said. So they were not allowed to listen to the breeze, listen to the birds, or feel the sun on their face. Very sad. I do have some photos on Morning Points site, of the ants crawling all over the table, poop on the floor, urine, people sitting around in urine soaked pants, filthy registers with grease and hair hanging from them on the ceiling, bugs, bed was never, ever made. One of the aides did not know how to make a bed and actually tried putting my mother's fitted sheet on sideways! I have photos! She had never made a bed before. They hire anyone off the street for cheap labor that does not know how to take care of anyone properly. I promise you, you'll be there daily... constantly worrying. I have plenty of pictures and photos and video, but my phone will only loan. Allow me to go back a couple weeks. But check other websites. That's why I put the photos, of ants crawling all over their tables with food. They probably figure since they're in memory care. They won't even know if they're eating bugs and that's just plain sad.
After a while, they would not let me go back anymore to visit my mom, I had to only visit her by the front door, so I would no longer take pictures of photos. How bad things really were. That's when I got Mom out of there!
And that's where they have a lot of the room freshener spraying in, at front door, with machines, so that you think the place is clean. Look around, you'll see the little machines. It's a trick, many places like this use so that you don't smell the urine. It's cheaper than hiring extra personnel to keep the place clean.

Tip for consumers:
So many lost loved ones in there, I moved mine before they took her too. She lost so much weight at Morning Point, that's what happened to the others. Once moved, gained 11 pounds in first 30 days!! They don't help feed these dear ones at Morning Point.

Absolutely horrible.
1/28/22
• Previous review

There's way too much to cram into one small area, but the place is filthy, especially with memory care. The rooms are so dirty and especially during the pandemic they were let go. Bathrooms were filthy, the floor molding was sticking out by a good foot or better, lights didn't work in the bathroom, the fans in the bathroom were so full of filth and dirt and grease, pills were not given correctly and I'd find pills under the bed or rolled inside the closet, Half disoved in the bathroom sink. Sheets were never put on correctly and they would try to put them on sideways. How stupid! Even fitted sheets! Bed not made at all daily and half hazardly, sometimes sheets weren't used at all! Just a blanket,... clothes were never hung up in the closet, clothes were thrown in the far corner of the closet, left sitting in wheelchair with wet urinated pants. Many of the residents, given soggy corn flakes for breakfast instead of a hot meal, memory care is never taken on any excursions or rides, never let outside for even lemonade social. Clothes or sheets stolen, At one point we could not find her sheets for the longest time, they accused me of taking them. Several months later, they were found STUFFED behind the facilities washing machine! Never an apology.

The smell of poo and urine throughout, so they have three hidden fans full of fragrances to blow into the air to mask the odor, poo ON the walls in hallway, or mashed into the carpet, urine on the carpet, and then people left in urinated pants. They then sit in the chairs, and then you or somebody else will sit on top of dry urine

The AIDS will sit on the sofas with their feet up on the couch tucked under their chin. I don't know who train these girls, but their families would be disgusted and how they treat furniture, the residents property, and the residents themselves.

Ants crawling all over the table, and on the food, I would see dirty socks laying up on tables, head nurse is not professional. At all. The executive director, in the year our loved one was there, I was there daily and up to three times a day to make sure she was taken care of, the executive director. I never saw one time on the Memory Care side, checking on things to make sure residents were healthy and cared for. Not once! No care.

Another residence family contacted me and noticed on Facebook that she (nurse) had very dirty jokes and sex cartoons on Facebook. Someone notified the owners and had her take it down. And to think she's in charge of caring for your loved one.
I cannot recommend this place at all. In fact, several of us moved out. One lady, her mother got her parent to a hospital because she looked so bad, but the nurse kept saying "she was fine", she finally got her to a hospital and she eventually died at the hospital. Very, very poor care.
Our loved one was put to bed with no pajamas on in the middle of winter and I knew this to be a fact as I would go in late at night or very early at 7:00 a.m. in the morning and she had no pajamas on and she was freezing. It's all about the comfort and easiness for the AIDS and not for the comfort of the resident.

Another family notified the health department ants crawling all over the food table.
There's a fresh fruit bowl out and nice drinks out for the assisted living side, memory care side gets no fresh fruit, and just plain old ice water and crackers for snacks. Empty bowl.
I go in one day to watch Mom do an activity which has to do with cutting coupons for the grocery store. They just left her sitting there, I mentioned something, so an aide gets up and just gets an old piece of newspaper and just let tells her to cut it up and they're not even coupons! They have an activities calendar, but no activities happen. And they would schedule them at the dumbest times like just before lunch. So that was their excuse. They could not do an activity because they were getting the residents to the table for lunch.
This facility has absolutely, positively, no common sense.
Our loved one has all their own teeth, they could not even help her brush her teeth. She would have to see the dentist three times in one year and he said it was the worst oral care he had seen given by of facility. She had 3 cavities! All due to their laziness and not getting good oral care twice a day. They would just put them to bed without helping with good oral care.
I could go on and on and on but this is not the place to be.
I tried to upload the pictures of the ants crawling on the table, the grease and hair literally, hanging down from the ceiling register clogged, the lights not working, the bed half made or made sideways, etc. Ones put the bed with no pajamas.
Just keep in mind, if you ever even use the assisted living side, the day may come where your loved one may have to go to memory care. It's not worth it.
Three of us moved to Preston Green's and there is a hundred percent world of difference. It's fantastic.
I how about 19 photos of morning point, they're absolutely horrible. From clothes being thrown on the floor in the back of the closet, to molding coming out from the walls, ( a foot or so) beds never made, sheets put on sideways. Can you believe that, sideways! Residents not dress properly nor bathe properly. Oral care is non-existent. Things constantly lost or stolen. What hurts also is residents are left in wet urinated pants. Sad how the elderly in memory care are cared for.

  • Joel Osteen

2/12/24

This man is one of the worst. Just takes from his congregation, anytime he needs new plane, new house, new cosmetic surgery (just look at all the Botox he's had, it's vanity) or he and his wife,...are people really that stupid to give him their money when it's not to help others, but to make him richer?
All I can say is, any that are if any stupid enough to follow this man and give him their hard earned money, when they can use it to really, truly, help people on their own, then he's really got them blindsided. He's laughing all the way to the bank at your stupidity for giving him money, his next $1,000 suit, to cosmetic surgery. Really, does Jesus really care what he drives, lives in or if he has a wrinkle on his face? It's a money maker for him.
What's really sad, is there's a lot of single ladies that are millionaires, that just give it to him money. Starstruck.
They need to think twice. They could do so much more to help others instead of making him richer. I guess it's who you rub elbows with. Not smart people.
Think with your heart, and not your pocketbook. Because every time you give him a check, he's laughing all the way to the bank and going to buy a bigger plane or another home that you have paid for.
If you truly want to help, then help people who are sick, homeless, children, animals, but for goodness sakes, his Botox treatments and his new toys do not put food on the table for others, give medicine to others who need it or help helpless animals.
Something's really wrong with your thinking if you think it does.
For the lady was in there shooting, with her son, when they interviewed him he had a smile on his face. I'm sorry, but I don't find it. Funny. He may talk to talk but he certainly does not walk the walk.
Go out and help people anonymously in your area, by someone, some groceries, buy someone some gas, help with someone's medical bills, use your head! Be kind, but please think twice before you make this man any richer by paying for his vacations, his newest facial features, dining in the finest restaurants, expensive hair cuts, you name it.
Take your own family on vacation, quit worrying about his. Instead of getting his hands dirty helping someone, he gets manicure every week. Just think through this, use your head.

  • WhiteHouseBlackMarket

3/21/23

I went there to buy a camisole, and as I was shopping around I noticed how expensive things have gotten in the last year or so. I mentioned it to the girls there and they gasped, saying they have noticed it too and it's hard for them to shop. Shop. I had a birthday certificate, so I was looking for a camisole. On my size 8 to 10 and tried a medium. It was so tight I could barely get it over my head. The style I wanted they did not have it an extra large so we ordered one. It came and it was still too tight. I looked like a sausage. It went back the next day as it did not look, feel, or look like a decent piece of clothing. They also no longer carry skirts in store, and that's primarily what I wanted to buy. You could tell the jewelry is from China and it's not worth the high price tag. Even though I had a birthday certificate, it was not worth my time in trouble to even go over. I find much nicer things, better quality at Macy's or Dillard's or even Ann Taylor's with their sales and coupons.
I tried to post a review on another site, but White House Black Market kept coming back saying it did not meet their criteria because it was not favorable. So I had no choice to try site jabber. I guess they're afraid to lose business if somebody has something negative to say.

Tip for consumers:
Relate anything whether it's good or bad.

I tried many times to upload the receipt with camera, but it would not take.

Products used:
None

  • Championwindow

1/12/22

We knew something was up after we signed a contract for what salesman gave price for, then they never showed upon day supposed to start. I called few days later, their answer..." We decided we'd need more money before we will start." (Quote.)
Didn't have the the professional common sense to call us, left us hanging until I called. No apology.

The rest has been one issue after another, been out so many times in the 2 years, seems like every other month, bad leaks, roof leaks, ( video of leaking in areas) had to replace all the windows, so many photos of algae, mold, ALL OVER CEILING AND DOORS, pools of water, furniture ruined, lampshades ruined, full of mold, electronics mold and algae.
If they come out, seem irritated, send young boys, they smoke, one constantly made fun of my neighbors patio, kept saying, " You have bragging rights ma'am, you have bragging rights ma'am." The boys they send out have no idea what they're doing.
We actually had one that said "he refused to wear a mask that he could not breathe with a mask on," another one refused to put footies over his work boots while inside. My husband just had major heart surgery and was in intensive care for 7 days and we do this to protect my husband, yet, Champion refuses to take care of their clients by being careful.
They have no common sense, no business ethics, and they truly do not care for clients. It's all about the almighty dollar, and doing the things the cheapest way possible, yet making the biggest profit.

Our neighbors have noticed how many times Champion has had to be out. Two of them actually went with a local company and they've not had a problem one. It's because their work sells, not all the TV, advertising, and mailers they send out, which cost a pretty penny each year for Champion which in reality, you pay for!

At our previous home, we had a local builder build our sunroom, we went 13 years with not a problem one, they never had to come out once, and when we moved it was still in perfect condition. The sunroom is actually what sold our home for us.

The sunroom we have now will gives us a lot of trouble. We have heating and air conditioning out there, a brand new unit, but heating and air does not fix all of the leaks and poor construction. Our neighbor believes they should tear it down and start over but Champion won't do that. We live in a 99 townhome community and trust me, everyone know about Champions issues.

A friend of mine, when talking, after I told her Champion was coming out the following week, she expressed great horror. She suggested I go with someone else and told me she had Champion. Did her sun room 4 years prior, and had to tear it down and have local builder build new one, a perfect one. She can afford it... owns a company that does business in horse farms. She warned me, "I'd be sorry." She was so right. I can't afford to tear mine down and rebuild, spent over $22,000.
They may know how to put a window in, but they definitely do not know how to build a sunrooms.
I would definitely go with a local builder instead of Champion, someone who has a great reputation and their work sells, their quality of work. Not because they mailed you a mailer and you decided to give them a try.

Lesson learned! It's still not fixed right. Constant patch jobs. It leaks anytime heavy rains. We couldn't go out if town, fear if it rained, coming home to a mess! The window tracts now get water do full of rain, it spills onto floor, and yes, after they " fixed" them.
We can't even go on trips! If it rains, standing water on floor... have to roll up rug, and mop up with towels.

On the website the owner of Champion, Todd $#*!son, has multiple emails and multiple phone numbers on line, yet none of them work. Not one. Most likely taken down, because Champion does such a poor job. All closed off so he's not reached. I have also written him letters via snail mail. Has someone else call. Still waiting on an answer.
They're in no hurry when it comes to customer satisfaction.
Yet, on the website he says, " we are committed to you,", then says, "backed by lifetime warranty," "excellent customer care", "ready and willing to serve our customers", "committed to our customers", and so on.

It's nothing but pure advertising and they lure you in. Please be careful. Go with a local builder, not national. Someone you know and trust, and someone if you call them, they will actually answer the phone. And you're not sent to a national call center where you are on hold for 20 to 25 minutes EACH time. I know for a fact, as the time shows up on my cell phone on hold.
Lesson learned the hard way, and trust me, Champion only after the sales. It's all in "marketing strategy."
I've tried to call their number, not local at all. No customer service. Just one national call center, even if there is a store down the street. Treated as a number... For 20 plus minutes, all you hear is the same old advertisement over and over... and over while on hold. Then it hangs up on you, saying " were now closed... this is at 1:58 in afternoon!
Go local!

My husband and I are both almost 70 years old and they have done nothing but take advantage of the elderly and made fun of us. Yes, the boys talk down to us. Body language, back talk and lack of respect.

One of the guys, when I said I need to really call the main owner of Champion, all he said was, " I don't take kindly to be in threatened." And that is a direct quote. All I was trying to say was I needed to get to someone higher up to get things fixed. Here I am at 70 years of age, and he tells me "he doesn't take kindly to being threatened" I was not threatening him at all. Every young man they have sent out has been nothing but rude. Been known to smoke out here on the job, some refused to wear masks, some refuse to put footies over their feet when walking inside, and then I have a mess to clean up once they are gone.
My husband had major heart surgery, few months ago, and he could not even enjoy or sit out in the sunroom that he work so hard to pay for because of the mold and algae. I think the black spots all over the doors in ceiling are mold, but the guys think it's algae growing everywhere. I'm sure Mr. Todd $#*!son is laughing all the way to the bank. Absolutely no respect for their customers let alone for the elderly. The young boys they hire have had no training, in-between jobs I'm sure. They would not treat their own parents or grandparents the way that we have been. No kindness.

We're still waiting to get sunroom that we paid for, over $22,000 worth. One that we can enjoy, and one we can feel safe in.
I know Todd $#*!son, the owner of Champion, would NEVER have the room they built here as his own. What they say on the website, is definitely not true.
The one picture below is the most recent from a few days ago, and I was on the THIRD towel when I decided to take a picture. All other pictures of the mold all over the ceiling, lampshades, on furniture, on electronics, on the doors, everything's posted out on Google.
I'm still waiting for Champion to clean the mold off ceiling, the one guy said, " I don't clean up for anyone." Then he said "it is customers job," but I did not cause the problem, they did... and I should not have to be constantly cleaning up after Champion's mistakes. Sometimes I feel that they're just idiots, and it is not true, that "they take care of their customers."
The issues are caused by poor workmanship, not by me. I did not build it. I cannot climb a ladder because I've had two leg surgeries, and my husband most definitely cannot climb a ladder. So we are left with this mold and algae, cannot enjoy our sunroom, a total waste of money. We are just sick, being taken advantage of. I didn't cause the poor workmanship, the leaks, bad window installation, yet they expect me to clean up after their faulty work... weekly.
Only thing they should do is refund us, so a decent room can be built. With husband's heart issues, they actually stole from him, what he worked hard to have. They truly don't care.
All photos posted on Google Reviews. Many of them.

  • Talbots

1/11/22

I'm not shopping Talbots as much as I used to because some of the clothes are no longer classic. It's sad because that's why I used to shop them. But when you start getting peasant skirts, strange prints, and a lot of unnecessary fufu on items which I would normally buy, I head straight to Dillard's or Macy's.
Another thing they do like some stores, they'll have a buy one, get one half off. What I taught by children, that's just another way of saying it's only 25% off. And when you think about it, the clothing is so overpriced. 25% off is nothing. But they switch it around, making you think you're getting a better deal. A dear friend's husband who is an advertising saying, this is a gimmick stores use quite a bit.
I just wish tablets would go back to clean lines, classic styles let's stay in style for years to come. Like I was told, they do this so you have to come back every year to buy, " what's in style."

I find more what I need at Dillard's, and Macy's, even Ann Taylor's often 40-50% sales, by just googling their sites, for example classic pencil skirts, or dress white silk blouses, etc, find exactly what I need, then it's in style for years to come.
Just yesterday, on one of their competitors sites, I googled classic red pumps. Found exactly what I needed for $38 ( sale and coupon) that was regularly $148.00...And free shipping. A 2 3/4" heel, leather, perfect.
You just have to shop around. The classics never go out of style. I will never understand the cold shoulder look or the drop shoulder, it is not becoming on most women. It's a fad. Wild, wild prints on leggings, a person looks like walking wallpaper I overheard ladies say, I happen to agree.

I do wish Talbots would put a 2 or 3% spandex in their classic cotton tops to hold their shape better. Chico's does, and their tops last a long time and hold their shape.
Each store has their strong points. I just find I'm not shopping Talbots as much anymore. My advice, you'll never find everything you need in an exactly one store.
When it comes to the drop shoulder, it looks like somebody in middle school home economics class had their pattern off...
A lady should look like a lady..

Tip for consumers:
Not sure at this moment.

Products used:
This is a review in general, some I keep but the majority ends up going back. As far as the shipping is concerned, you do get free shipping but only if you're a tablet's premiere customer.

Denise Has Earned 14 Votes

Denise C.'s review of Talbots earned 5 Very Helpful votes

Denise C.'s review of championwindow.com earned 2 Very Helpful votes

Denise C.'s review of WhiteHouseBlackMarket earned 4 Very Helpful votes

Denise C.'s review of Joel Osteen earned a Very Helpful vote

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